Privacy Policy
Last updated: 5/19/2026
Introduction
IL Energy Assistance Hub ("we", "us", "our"), operated by Brokers Unlimited, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. We are an independent service and are not affiliated with, endorsed by, sponsored by, or financed by Ameren Corporation or any of its subsidiaries.
Information We Collect
We collect information you voluntarily provide through our forms, including your first and last name, email address, cell phone number, ZIP code, and household size. We also automatically collect limited technical information such as your browser type, device, and the pages you visit, using standard web technologies.
How We Use Your Information
We use your information to: (1) determine your potential eligibility for State and Federal energy assistance programs; (2) contact you by phone, SMS text message, and email when you have authorized us to do so; (3) improve our website and services; and (4) comply with legal obligations.
How We Protect Your Information
Your data is transmitted using TLS encryption and stored in a secured, access-controlled database. Access is restricted to authorized personnel on a need-to-know basis. We do not sell your personal information. We retain it only as long as necessary to provide our services or as required by law.
Sharing of Information
We may share information with trusted partners and program administrators strictly for the purpose of helping you apply for assistance programs. We may also disclose information if required by law, subpoena, or to protect our rights.
Your Choices
You can opt out of phone, SMS, or email communications at any time by replying STOP to a text message, clicking "unsubscribe" in an email, or contacting us at info@electricsavingsplanus.com. You may also request that we delete the personal information we hold about you.
Cookies
We use cookies and similar technologies to operate the site and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.
Children
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this policy? Email Brokers Unlimited at info@electricsavingsplanus.com.